Your experts know how it’s done. I make sure the people doing the work can do it too.

Training, work instructions and other learning formats, for organisations where mistakes are costly.

Bart Van den Brande
Founder of Cognitum
Your expert says · fictional example

“When the differential pressure over F2 goes above 0.8 bar, that filter’s clogged. Then first open the bypass, let it stabilise, and only then isolate F2. Do it the other way round and you’re pumping against a closed valve. And bleeding it before you reopen F2, everybody forgets that.”

Replace filter F2WI-000 · example
  1. Pressure difference above 0.8 bar? Then the filter is blocked.
  2. Open the bypass. Wait until the pressure is stable.
  3. Close off F2 and release the pressure.
  4. Replace the filter and let the air out.
  5. Open F2. Then close the bypass.
Never close off F2 while the bypass is closed.
Order made explicit, jargon translated, the classic mistake set apart as a warning.
Clients I have worked for include Brussels AirportAgristoNovatech InternationalTec7FluviusVynovaRode Kruis VlaanderenDVV Verzekeringen
Sound familiar?

The knowledge is there. It just doesn’t reach the people doing the work yet.

One expert knows how it’s done.

If they’re ill, gone or retired, things go wrong.

The procedure exists.

But it was written for people who already know it.

Nobody has time to turn it into something good.

So it stays a PDF, or a colleague who quickly shows how it’s done.

When a mistake costs a stopped line, an accident or an audit finding, “it’ll probably be fine” is not an option.

Approach

Your expert doesn’t have to adapt. I do.

I speak the language of the engineering and of the operator. That way I capture the knowledge without anyone having to write a manual.

  1. Listen

    To your expert and to the people doing the work. I ask the questions, your expert explains how it works.

  2. Choose

    The format that suits who needs to learn it, and where.

  3. Make

    In the language of the user, not the language of the manual.

  4. Test

    With the people who will use it, until it works.

Formats

The format follows the need.

I don’t start from a format, but from what your people need to be able to do.

Classroom training

When people need to practise, ask questions and learn from each other.

E-learning

When many people need to learn the same thing, whenever it suits them.

Work instructions & procedures

When it has to be done exactly the same way every time.

Cheat sheets

When the answer needs to hang right next to the machine.

Educational games

When the material is dry, but still needs to stick.

Something that doesn’t exist yet

When none of these fit. Then we invent it together.

Tools I use include Articulate Storyline 360, Articulate Rise 360 and Flowsparks.

Working together

Temporarily in your team, or as a project.

For a longer period

Embedded in your team

I join your team for a fixed period, for example half-time. You get extra capacity and expertise, without hiring anyone.

Clearly defined

As a project

A clear assignment with a clear result, such as training on a new procedure.

Where

On site or remotely.

Languages

Dutch and English. Other languages, such as French or German, via machine translation or a translation agency.

Delivery

SCORM packages for your learning platform. They are your property.

Source files

Included, when technically possible. So you can make changes yourself later.

Work

From airside to the production line.

What I make belongs to my clients. So no screenshots, but a short description of my assignments.

Airport

Working safely airside

Training on the procedure for airside works, on drafting NOTAMs and on the danger of explosives during works.

Production

Operators on the production line

Training for the operators, built on knowledge of the production process and the product.

Technical products

Product knowledge in several languages

E-learning on technical products, translated for different markets.

Bart Van den Brande
About me

I’m Bart.

I work at the crossroads of engineering, didactics, IT, HR and management. That’s why I talk as easily with the engineer as with the operator, and I know what an L&D manager needs.

Engineering
Didactics
IT
HR and management

Cognitum is me. The person you talk to is the person who does the work.

View my LinkedIn profile

Questions

Frequently asked questions

Is your question not listed? Feel free to ask it in an introductory meeting.

What does Cognitum do?

Cognitum is the company of Bart Van den Brande, based in Lier, Belgium. I translate your experts’ knowledge into training, e-learning, work instructions, cheat sheets and other learning formats that the people doing the work can actually use.

Which organisations does Cognitum work for?

For organisations where mistakes are costly, and where complex in-house knowledge has to reach the people doing the work correctly. Think of production, engineering or an airport.

Clients I have worked for include Brussels Airport, Agristo, Novatech International, Tec7, Fluvius, Vynova, Rode Kruis Vlaanderen and DVV Verzekeringen.

How much of my expert’s time does it take?

Usually two or three one-hour conversations are enough. I ask the questions and convert the knowledge myself. So your expert doesn’t have to write a manual.

How long does it take to create a training course or work instruction?

That depends heavily on the project and on the learning formats we choose. A cheat sheet is ready sooner than an e-learning course. After an introductory meeting I can give you a concrete estimate.

What does a training course or work instruction cost?

I work with a day rate, or with a price that I estimate per project in advance, after the introductory meeting.

Can you convert existing procedures?

Yes. I convert existing procedures into, for example, interactive digital procedures and work instructions, in the language of the people who have to work with them.

Does it always have to be an e-learning course or a training?

No. The format follows the need: a classroom training, an e-learning course, a work instruction, a cheat sheet, an educational game or something that doesn’t exist yet. We choose what suits who needs to learn it, and where.

How do you make sure it works for the people doing the work?

In four steps. I listen to your expert and to the people doing the work. I choose the format that fits. I make it in the language of the user. And I test it with the people who will use it, until it works.

Can you join our team temporarily?

Yes. I then join your team for a fixed period, for example half-time. You get extra capacity and expertise, without hiring anyone. A clearly defined project is also possible.

Do you work on site or remotely?

Both. I work on site or remotely, depending on what the project needs.

In which languages do you create training?

In Dutch and English. Other languages, such as French or German, are possible via machine translation or a translation agency.

Will the e-learning work in our learning platform (LMS)?

I deliver e-learning as SCORM packages, so you can put them in your own learning platform. Tools I use include Articulate Storyline 360, Articulate Rise 360 and Flowsparks.

Who owns the material, and do we get the source files?

What I make is your property. You get the source files too, when technically possible. So you can make changes yourself later.

Can I still come to you after delivery?

Yes. Even after delivery, you can always call on me.

What does an introductory meeting involve?

A short, no-obligation conversation in which we look at how, and whether, I can help you. If I’m not the right person, I’ll tell you. You can reach me at bart@cognitum.be or on +32 475 80 62 07.

Let’s find out how, and whether, I can help you.

A short, no-obligation conversation. If I’m not the right person, I’ll tell you.